Job Description
Insight Global is hiring a Construction Project Coordinator to support large-scale restoration and construction projects for a leading property management partnership (LHR Construction / Associa). This individual will play a critical role acting as the primary liaison between homeowners, construction teams, and project managers, ensuring smooth communication, accurate documentation, and timely project execution.
This is a high-visibility, customer-facing role supporting active job sites and working directly with homeowners throughout the full project lifecycle.
Day-to-Day Responsibilities:
Act as the primary liaison between homeowners, Project Managers, and construction crews
Manage and communicate project updates, timelines, and status across all stakeholders
Own all project documentation (tracking, reporting, sign-offs, and updates)
Coordinate material orders, deliveries, and inventory tracking
Maintain project schedules, contact lists, and communication logs
Handle homeowner communication (phone, email, in-person), including sensitive situations
Drive issue resolution and ensure a positive homeowner experience
Collaborate closely with PMs to stay aligned on construction schedules and project flow
Create and send community-wide updates and selection documentation (Word-heavy)
Track progress and ensure all milestones and final approvals are completed
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Required Skills & Experience:
3–5+ years of customer-facing experience in construction, property management, or field service environments
Proven ability to coordinate projects, timelines, and stakeholder communication
Strong written and verbal communication skills (email, phone, in-person)
Advanced proficiency in Microsoft Office (Excel for tracking/reporting, Word for documentation)
Experience supporting construction or restoration projects
Highly organized with strong attention to detail and documentation accuracy
Ability to manage multiple priorities in a fast-paced, on-site environment
Comfortable collaborating with PMs, crews, and homeowners
Ability to take ownership of project updates, communication, and follow-through
Nice to Have Skills & Experience
Nice to Have Skills:
Experience in HOA or homeowner-facing environments
Familiarity with construction documentation, scheduling, and reporting
Inventory/material tracking experience with project close-outs
OSHA or general safety knowledge
Experience with Procore or similar construction management software
Background in restoration, remodeling, or insurance-related projects
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.