An employer is looking to add a Technical Business Analyst to their team in St. Louis, MO. This person will assist our client with a system migration and will be responsible for gathering, documenting and translating requirements. They will be responsible for analyzing data in the current system to understand how it will be migrated to the new system. They will meet with internal and external teams and be responsible for gathering and documenting requirements, meeting with customers to verify requirements, and translating functional requirements into technical requirements. They will work directly with the developers to ensure that requirements are translated correctly. This person will also assist with functional testing, to ensure the new system is functioning properly.
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5+ years of experience as a technical Business Analyst
Extensive experience gathering and documenting requirements
Experience digging in on requirements with customers and translating functional requirements into technical requirements
Ability to analyze data and document findings
Experience working with an ITSM tool/ticketing system, ServiceNow, Cherwell, Remedy, etc.
ITIL certifications or strong understanding of ITIL processes
Experience gathering and documenting requirements related to a ticketing system
System migration experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.