IT LvL 2 Site Support

Post Date

Oct 08, 2024

Location

Maryland Heights,
Missouri

ZIP/Postal Code

63043
US
Dec 15, 2024 Insight Global

Job Type

Contract-to-perm

Category

Desktop Support

Req #

MIC-739639

Pay Rate

$33 - $41 (hourly estimate)

Job Description

Day to Day:

Insight Global is looking for an IT Site Support Generalist for one of their global clients in the Automotive Manufacturing industry. This candidate will be providing site level Infrastructure support (MS Office, Desktop, Printer, basic networking etc.) to various teams & levels of the business. They will be working to support remote employees 70% of the time, and on-site employees 30% of the time. This is a fully on-site position in Maryland Heights, MO.

- Specific responsibilities:

Ticket support for on-site/remote employees

Troubleshooting

MS Suite

Networking support

Hardware support

Software support



Compensation:

$35/hr to $41/hr

Exact compensation may vary based on several factors, including skills, experience, and education.



Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Qualifications:

- Associate's degree in related field of study- Computer Science, Engineering, etc.

- 5+ years of professional experience in IT Generalist roles

Strong expertise with software, hardware, & networking support

Expertise of Service Desk process knowledge and objectives

Experience with Organizational Change Management Methodologies

§ Submitting approvals, scheduling and attending meetings

Strong troubleshooting expertise

- 2+ years of experience IT operations/service organization

Supporting on-site and remote support

- Prior experience in Manufacturing or Automotive organization

Experience with AV support

Nice to Have Skills & Experience

Preferred:

- HP/Printer certification preferred

Any executive level support experience preferred

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.