SF QA Manager

e are looking for a seasoned Technical QA Manager to lead quality assurance initiatives across Salesforce and Salesforce Marketing Cloud platforms. This role blends hands-on testing expertise with strategic leadership, focusing on both manual and automation testing within Agile environments.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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7+ years of experience in QA leadership roles.
Strong hands-on experience with manual testing and test case design.
Proven expertise in Salesforce and Salesforce Marketing Cloud implementations.
Proficiency in automation testing using tools like Selenium, TestNG, or similar.
Solid understanding of Agile/Scrum methodologies and QA processes.
Experience with defect tracking and root cause analysis.
Strong communication and collaboration skills across technical and business teams.

Experience with COPADO
Experience building or maintaining automation frameworks.
Familiarity with CI/CD pipelines and tools like Jenkins or GitLab.
Knowledge of data privacy and compliance standards (e.g., GDPR, HIPAA).
Experience mentoring QA engineers or leading cross-functional QA teams.
Proficiency in scripting languages such as Java, Python, or JavaScript.
Exposure to performance testing and API testing tools (e.g., Postman, JMeter).

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.