Canton Data Center Facility Operations Specialist

Data Center Facility Operations Specialist

Responsibilities:
Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.
Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
Work with managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.
Operate and manage both routine and emergency services on a variety of critical facilities systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
Serve as first escalation point for all facilities related issues for mechanical, electrical, and plumbing (MEP) items.

Manage and respond to ticketing queue based on ticket priority and assessed risk to our customers.
Perform routine equipment and site monitoring using building maintenance system

Deliver quality service and ensure all customer demands are met.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Qualifications:
Bachelor’s Degree or Technical (Military/ Trade School) Degree and relevant experience.
5+ years of relevant work experience.
5+ years of management experience.
Strong verbal and written communication skills.
Strong leadership and organizational skills.
Strong attention to detail.
Ability to prioritize in complex, fast-paced environment.

Preferred Qualifications
Electrical and/or HVAC trade certifications or 5+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience.
Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.