Job Description
Job Description:
The analyst will lead Epic Cadence/Prelude build and configuration efforts, translate business requirements into technical solutions, support system upgrades and go-lives, troubleshoot application issues, and serve as a liaison between operational, IT, and third-party teams. This individual will also act as a subject matter expert, mentor team members, and help optimize revenue cycle and patient access workflows.
Day to Day/Responsibilities:
• Configure, maintain, and enhance Epic Cadence/Prelude applications.
• Gather requirements and develop functional/technical specifications.
• Support Epic upgrades, implementations, workflow enhancements, and testing.
• Troubleshoot and resolve application defects and incidents.
• Analyze patient access, scheduling, and revenue cycle workflows.
• Collaborate with operations, IT, trainers, and third-party vendors.
• Support go-lives, system upgrades, and end-user training efforts.
• Ensure compliance with system configuration and change control standards.
• Serve as a mentor and Epic subject matter expert.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Must Haves:
• Active Epic Cadence AND Prelude certification.
• 4+ years of healthcare industry experience.
• 4+ years of experience with Epic Welcome, Hello World, E-Signature, and Real-Time Eligibility (RTE).
• 4+ years of revenue cycle knowledge, including KPIs and process improvement.
2+ years of direct Epic and client-facing healthcare experience.
Nice to Have Skills & Experience
Nice to Haves:
• Additional Epic certifications/badges in Welcome, RTE, and Hello World.
• Deep expertise in Cadence, Prelude, Welcome, Hello World, E-Signature, and RTE.
• Completion of Epic Continued Epic Education (CEE).
Strong understanding of revenue cycle policies, procedures, and operational workflows.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.