Director of Hospitality

We are seeking a Director of Hospitality to oversee multi location tasting room operations and support expansion across Michigan. This leader owns guest experience, team performance, and profitability across all locations.
The Director of Hospitality partners closely with ownership, product leadership, and events teams. This role ensures consistent hospitality standards, strong financial performance, and scalable operating practices.
This is a hands on leadership role for someone who thrives in fast paced, customer facing environments.

Responsibilities

- Lead day to day operations for multiple tasting room locations
- Manage and develop tasting room managers and frontline teams
- Own hospitality standards, service quality, and brand consistency
- Oversee staffing, hiring, training, and performance management
- Manage budgets, labor, inventory, and cost controls
- Partner with product leadership on releases and promotions
- Oversee cocktail program development and staff training
Manage retail operations and merchandising strategies
- Own vendor relationships and contract negotiations
- Oversee inventory accuracy and replenishment processes
- Lead seasonal programming and guest engagement initiatives
- Partner with events leadership to execute revenue generating events
- Support new tasting room openings from planning through launch

What Success Looks Like
- Consistent guest experience across all locations
- Strong labor control and inventory accuracy
- High team engagement and retention
- Smooth execution of events and seasonal programs
- New locations launched on time and on budget

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- 5+ years of hospitality leadership experience
- Experience managing multi location operations
- Strong background in cost management and budgeting
- Proven success hiring, training, and leading teams
- Experience in beverage, spirits, wine, or similar environments
- Strong operational and organizational skills
- Comfortable working nights, weekends, and peak seasons as needed

- Experience opening new hospitality locations
- Background in tasting rooms, distilleries, or wineries
- Event driven or experience based revenue ownership
- Familiarity with POS, inventory, and scheduling systems

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.