Job Description
We are looking for a Customer Service Tech to support one of our largest electrical distributors in Saint Joseph, Michigan. This individual will provide remote IT support to over 700 profit center locations. Strong communication skills and a customer-focused mindset are key for success in this role. You will be making outbound calls each day to support the companies entities and ensure their Software and Hardware is up to date.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 1+ year of experience configuring, troubleshooting, or repairing computers, printers, or software
• Excellent communication skills with a passion for supporting others
• Proficiency in Microsoft Word, Excel, and Outlook
• Ability to travel as needed
• Bachelors or Associates Degree
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.