- Bachelor's degree in IT, Computer Science, or a related field
- 5+ years of experience as a Systems Engineer
-Extensive experience in physical networking and Meraki and Cisco network hardware
-Experience with Microsoft Hyper-V
-Extensive experience with systems, servers, and virtual servers
-Hands on experience with telephony, failover cluster management, VOIP, and (HUGE PLUS -Avamar, a back-up solution)
- Must have experience with migrations or business implementations with acquisitions
- Strong technical knowledge and troubleshooting skills
- Proficiency with IT service management tools (e.g., ServiceNow, Zendesk)
- Manage relationships with third-party vendors and service providers
- Maintain an inventory of IT assets and oversee equipment provisioning and retirement
-Experience supporting large ticket orders for bulk hiring classes
- Oversee the operation of the IT help desk, ensuring timely response and resolution of technical issues
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.