Job Description
Insight Global is seeking an IT Technician to support end-user technology at its Lakeview, MI manufacturing facility. This individual will serve as the primary onsite IT resource, providing hands-on support across the plant while partnering with remote infrastructure and cybersecurity teams.
This role is critical to supporting a July scanner device rollout (touchless login/badge system), as well as ongoing IT support and upcoming network-related initiatives.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Basic understanding of computer hardware, software, and troubleshooting
Ability to provide hands-on, onsite IT support independently
Strong communication skills and comfort supporting non-technical users in a plant environment
Willingness to work fully onsite in Lakeview, MI
Reliable transportation (given rural location)
Nice to Have Skills & Experience
Exposure to IT infrastructure or networking concepts
Experience with:
PC imaging, setup, and deployment
Hardware troubleshooting (desktops, laptops, peripherals)
Familiarity with manufacturing or plant environments
Previous IT support, help desk, or PC technician experience (internship or entry-level acceptable)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.