Insight Global is looking for a Customer Service Advocate to support one of its customers in Michigan area. This position will be fully remote and require a Health and Life Insurance license in their resident state. This person will be working in a high paced environment, handling inbound and outbound calls, and supporting customer services related responsibilities. They will have the opportunity to cross sell various Life Insurance services and provide their customers with new products through the lifecycle of the sale. Each candidate will experience a 30 day on-the job training prior to becoming an individual contributor. Strong technical skills are required for this role and will be expected to be utilized in daily activities. All individuals will be asked to support 40-60 inbound calls per day and will maintain high production in remote setting.
Salary Range: $37,000 - $43,000 based on experience, and will offer an opportunity for individual performance after training period however is not guaranteed.
Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law by the employer.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
-Active Health and Life Insurance License in resident State
-Must reside within one of the following States (TX, MI, IN, WI, SC, NC, FL, GA)
-Previous experience in sales related role and shown ability to perform under KPI's
-Customer service experience is required
-comfortable working in remote environment and working 810-hour shift, Monday to Friday
-Ability to operate various computer technologies and applications
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.