Job Description
A large global bank is looking to grow its infrastructure organization and will be adding to the ATM monitoring team responsible for a Windows 10 upgrade for all ATMs. We are looking for two resources with technical support backgrounds that will be able to help finish and complete the Windows 10 installation after the onsite ATM Vendor does the physical intall. They will use remote software to configure the ATM and will be trained up on their step by step guide on how to do so using BigFix. If there is an issue with the ATM's, this person will either 1) try to troubleshoot the issue remotely or 2) Speak with a technician from the ATM vendor and assist them in troubleshooting the issue on-site at the ATM.
Compensation:
$8/hr to $10/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 2+ years' experience in IT Support, Service Desk or related role
- Windows 10
- Active Directory
- Imaging experience to ATMs, Laptops, or related equipment (applying configurations etc)
Nice to Have Skills & Experience
- SCCM, Big Fix packaging tools
- 2+ years' experience working with ATMs (troubleshooting, monitoring, etc.)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.