Job Description
Insight Global is seeking a System Administrator for Atlassian products to join a top global consulting firm. This firm delivers solutions through innovative management consulting, technology, and corporate & digital ventures. The system admin will be joining a collaborative international IT team supporting SaaS platforms within an agile environment. The system admin will be responsible for configuring 4-5 tasks at a time and is expected to have strong knowledge of Atlassian tools/platforms, including Jira, Confluence, and Rovo.
This position starts off as a 6-month contract, with the expectation of being extend to 12 months. Individuals must be located in Costa Rica and comfortable working 7am-4pm hours.
Pay Rate: $11/hr-$20/hr
Exact compensation may vary based on several factors, including geographic location, skills, experience, and education.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 3-5 years of experience with Jira software administration in a complex, multi-team environment
• Experience with Jira product discovery and confluence
• Strong knowledge of Atlassian strategy collection and exposure to Atlassian Rovo, with the ability to translate capabilities into practical use cases
• Strong experience designing and managing Jira automation at scale
• Understanding of Agile, Scrum, and Kanban ways of working
• Excellent communication, analytical, problem-solving, and stakeholder-management skills
Nice to Have Skills & Experience
• Atlassian certifications
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.