IT Support Specialist

Post Date

May 15, 2025

Location

Andover,
Massachusetts

ZIP/Postal Code

01810
US
Aug 08, 2025 Insight Global

Job Type

Contract

Category

Help Desk

Req #

JAX-782614

Pay Rate

$36 - $45 (hourly estimate)

Job Description

We are seeking a skilled End User Support Engineer to join our IT team. The ideal candidate will have extensive experience with Active Directory, Azure, and computer troubleshooting.

Pay will vary based on experience: 20-35hr

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

5+ years of experience troubleshooting devices/software
Entra ID
Azure (exposure)
JAMF exposure troubleshooting Apple devices
Apple business manager
Experience troubleshooting Windows devices
Experience with any Security tools

Nice to Have Skills & Experience

MS Intune

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.