Oversee technical aspects of ISD tech, including troubleshooting, design decisions, and system modifications.
Provide direction and mentorship in tech support, service delivery, and Agile/DevOps practices.
Manage and facilitate meetings, ensuring teams improve technical skills based on feedback.
Maintain excellent relationships with end-users and stakeholders to identify and support customer needs.
Foster continuous improvement and develop strong partnerships with ISD teams and CMS customers.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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https://insightglobal.com/workforce-privacy-policy/ .
BS degree with 12+ years or Master's with 10+ years (experience may substitute for a degree.)
Proven cloud engineering experience, certifications in Azure/AWS/GCP, strong troubleshooting, and knowledge of SDLC, Jenkins, GitLab, GitHub, Ansible, Terraform, Powershell automation, Solid understanding of Windows Active Directory, group policies, troubleshooting windows systems and ability to troubleshoot and identify network related issues.
Excellent communication, collaboration, client management, and conflict management skills; ability to adapt in a dynamic environment.
Familiarity with cloud security best practices and industry standards.
Self-starter, team player, efficient communicator, and analytical problem-solver.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.