Job Description
Role Overview
We are seeking an experienced Salesforce Field Service Lightning (FSL) Developer with 8–10 years of hands-on Salesforce experience and deep expertise in Salesforce Flows. The ideal candidate will be responsible for designing, developing, and optimizing scalable FSL solutions, while collaborating with global stakeholders and operating effectively in the UK timezone.
Design, develop, and implement Salesforce Field Service Lightning (FSL) solutions aligned with business requirements.
Build and maintain advanced Salesforce Flows (Screen Flows, Record-Triggered Flows, Autolaunched Flows) to automate business processes.
Customize FSL modules including Work Orders, Service Appointments, Dispatcher Console, Scheduling, and Mobile Configurations.
Develop solutions using Apex (classes, triggers), Lightning Web Components (LWC), and Aura Components where needed.
Integrate Salesforce with external systems using REST/SOAP APIs and middleware tools.
Optimize field service scheduling logic, including service territories, work rules, and optimization strategies.
Perform code reviews, maintain code quality, and ensure adherence to Salesforce best practices.
Troubleshoot and resolve production issues, ensuring system stability and performance.
Collaborate with business analysts, architects, and stakeholders in UK timezone working hours.
Participate in Agile ceremonies such as sprint planning, stand-ups, and retrospectives.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Required Skills & Qualifications
8–10 years of Salesforce development experience with at least 3–5 years in Salesforce FSL.
Strong hands-on expertise in:
Salesforce Flows (mandatory and critical skill)
Apex Programming (Triggers, Classes, Batch, Queueable)
Lightning Web Components (LWC)
Solid experience with Field Service Lightning features, including:
Work Orders & Service Appointments
Scheduling & Optimization
Mobile Workforce Management
Experience with Salesforce integrations (REST/SOAP APIs, Platform Events).
Strong understanding of Salesforce data model, security model, and governor limits.
Experience in performance optimization and debugging complex implementations.
Proficiency in Git/version control tools and CI/CD pipelines.
Nice to Have Skills & Experience
Preferred Qualifications
Salesforce certifications such as:
Salesforce Platform Developer I/II
Field Service Lightning Consultant
Salesforce Administrator / Advanced Administrator
Knowledge of DevOps tools like Copado.
Familiarity with Agile/Scrum methodologies.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.