Credit Reimbursement Specialist

Insight Global Health is seeking a detail-oriented Credit Reimbursement Specialist to support hospital billing operations within Patient Financial Services. This role is responsible for working high-volume credit balance reports, reviewing and resolving approximately 40–50 accounts per day by following clearly defined workflows and standard operating procedures. The specialist will analyze hospital billing accounts to identify credit balances, perform issue identification and reconciliation of payments (including insurance and patient overpayments, posting errors, and discrepancies), and process appropriate adjustments or refunds. This position requires strong attention to detail, the ability to research and document root causes of credit balances, and comfort working in a structured, process-driven environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Hospital (facility) billing experience
Accounts receivable / credit balance / reimbursement experience
Experience reconciling insurance and patient payments
Ability to handle 40–50 accounts per day
Strong attention to detail
Ability to follow defined processes and workflows

Experience with credit balance or reconciliation projects
Experience with large-scale AR cleanup initiatives
Experience with the softwares Cerner Millenium, One Content, Aurora, and Claimsource

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.