Contract Management Associate

Insight Global is looking for a Contract Management Associate to support a healthcare contract management team within a large hospital system serving the Maryland and Washington DC region. This role is responsible for supporting post‑payment contract management activities by analyzing payer reimbursement data, identifying payment variances, and validating contract accuracy. The associate will work closely with the Contract Management lead and follow‑up teams to ensure claims are reimbursed according to contract terms. This role is highly analytical and operational, focusing on daily reporting, balancing and reconciliation, and first‑level contract validations. The associate will regularly pull reports from contract management systems (such as FinThrive), review payment results, identify discrepancies related to underpayments or non‑payments, and route findings to the appropriate follow‑up teams. This position is not data entry–focused and requires someone who can identify trends, think critically about data, and manage time‑based daily deliverables in a high‑volume contract environment.


Primary Responsibilities:
Contract & Payment Analysis
Analyze contract payment data to identify underpayments, non‑payments, and reimbursement variances
Review payer payments against contract terms to confirm accurate reimbursement
Identify trends or recurring issues within contracts and escalate findings to the Contract Management lead
Reporting & Daily Operations
Run daily and ad‑hoc reports from contract management systems (e.g., FinThrive)
Perform balance reconciliation to ensure data accuracy and completeness
Distribute reports to internal follow‑up or revenue cycle teams based on findings
Manage time‑based daily tasks (balancing, report execution, data validation)
Contract Validation
Support first‑level contract validations for new or existing contracts
Review contract details and ensure system builds align with agreed‑upon terms
Pull and review test claims to confirm correct pricing and reimbursement
Ensure all validation steps are completed thoroughly and documented
Collaboration & Support
Partner closely with the Contract Management lead and follow‑up teams
Route identified variances to the appropriate internal teams for resolution
Support a high‑volume portfolio of contracts in a fast‑paced environment
Learn and adapt quickly as the team prepares for an eventual Epic transition

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Experience in healthcare contract management, follow‑up, or revenue cycle, with exposure to underpayments and non‑payments
Strong analytical skills — able to identify variances, trends, and errors, not just enter data
Experience performing balance reconciliations and managing time‑based daily tasks
Hands‑on reporting experience (running reports, reviewing results, distributing to follow‑up teams)
Excel proficiency using basic functions (filters, formulas, data review/reconciliation)
Experience working with multiple contracted payers (DC‑focused contracts preferred)
Comfortable managing a high volume of contracts and data in a fast‑paced environment
Detail‑oriented with experience in contract validations (reviewing contracts, pulling test claims, ensuring accuracy)
Ability to learn systems quickly (e.g., FinThrive; Epic experience a plus but not required)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.