Job Description
A client of Insight Global is looking for a Field Technician to sit onsite in Glen Burnie, MD to support a variety of commercial security and access control installations. The candidate will be joining a team that supports multiple client sites across the region, with frequent travel and field-based assignments. The successful candidate will have experience installing and troubleshooting commercial IP cameras, access control panels (especially Mercury), and structured cabling systems. Daily responsibilities include terminating fiber and Cat5e wiring, programming VMS and access control software (e.g., Genetec, Galaxy), and performing remote diagnostics. While most work is completed independently, technicians may occasionally collaborate with teammates or leadership. Additional duties include documenting service tickets, updating project diagrams, and communicating with the client with updates. This role requires strong technical skills, field readiness, and the ability to travel within the Maryland region frequently—typically 75%+ per week.
$25/hr to $40/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- High School Diploma or GED
- 3+ years of experience working in the low-voltage industry
- 3+ years of experience in CCTV camera solutions and Access Control systems.
o Doing hands on installations of commercial grade IP cameras
o Access control system setup: install, configure, and test various lock types (strikes, maglocks, IP/PoE locksets, etc.).
Familiarity with Mercury panels and multiple access control systems (Galaxy, Hirsch, Illusion).
o Structured cabling: terminate and test fiber, Cat5e, and access control cabling.
o Use of tools: electrical multimeter, hand tools (basic, specialized, powered).
o Experience troubleshooting, software configuration, commissioning support, and providing documentation
o Ability to read schematics and system architecture.
o Basic understanding of networks and computer systems.
- Maryland Drivers License
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.