Sr. Specialist (Controls)

Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation.

• Performs start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects.
• Performs preventative and predictive maintenance service activities to ensure optimal performance of system.
• Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues related to the BAS Control system operation.
• Understanding complex control systems including diagnosing and troubleshooting networking and integration.
• Ability to write, create, load, test and commission programming software and graphics utilizing various programming languages and software.
• Performs and executes assigned work efficiently and professionally.
• Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work.
• Trains the customer in control systems operations including obtaining customer training form, providing training certificates.
• Completes, compiles and submits job documentation such as commissioning documentation, punch lists, etc. Marks up controls submittals to capture field changes and discrepancies for engineering to create As-Builts.
• Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately.
• Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layout.
• Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company.
• Ability to load and update software on network controllers, field controllers, computers and servers.
• Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Five to seven years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites.
• Requires extensive knowledge of a variety of electronic or digital controls systems.
• Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner.
• Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry.
• Motivated and professional - show up on time, willing to work OT if needed
• Valid Driver’s license with a clean record.

Vocational School four-year program graduate or an Associate’s degree in electronics, mechanical systems, computer technology, air conditioning or similar field.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.