Systems Engineer

This role designs and integrates ATC IP‑based voice communication systems while driving the creation, control, and accuracy of System Configuration Documents (SCDs) and related technical documentation. You’ll translate customer needs into validated requirements, develop system architectures, and maintain traceability through artifacts such as VCRMs and configuration baselines. The position serves as a technical bridge between customers, engineering teams, and certification bodies, ensuring all system designs and configurations are fully documented and compliant. You will support testing, training, installation, and troubleshooting activities, always ensuring documentation reflects the current system state. Success in this role depends on strong communication, disciplined documentation practices, and the ability to manage complex configurations across the project lifecycle.

Develop and maintain SCDs — own configuration baselines, interface definitions, and system design documentation.

Translate customer requirements into testable specifications and maintain the Verification Cross‑Reference Matrix (VCRM).

Create system architectures including detailed call flows, sequence diagrams, and technical drawings.

Support testing and certification through documentation readiness, configuration control, and coordination with external labs.

Install and troubleshoot systems while ensuring all changes are captured in updated SCDs and engineering artifacts.

Interface with customers and engineering teams to communicate design decisions, configuration updates, and project status.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

ı B.S. or M.S. in Electrical Engineering, Computer Science or relevant engineering degree.

ı 5+ years of systems test experience in telecom/networking industry with strong understanding of process, development and execution of US Government test programs.

Ability to operate autonomously and deliver high‑quality engineering artifacts, including SCDs, VCRMs, and design documentation.

ı Proficient in relevant business tools including MS Word, Excel, Visio, PowerPoint.

ı Proficient with requirements management tools such as DOORS, etc.

ı Proficient with project orchestration tools such as JIRA, Confluence, MS Teams

ı Ability to operate with considerable autonomy and minimal supervision and deliver high quality artifacts

ı Solid understanding and experience in radio and voice communication systems (VCS)

ı Excellent understanding of industry best practices and standards.

ı Ability to travel throughout the United States, Canada, and Europe, up to 30%.

ı Strong communication and customer interface skills (verbal and written).

ı Proactive, highly organized, analytical, detail-oriented and self-managed.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.