Senior AV Engineer

Insight Global is seeking to hire a Senior Audio-Visual Engineer sitting in Beltsville, MD supporting a small government integrator based in the Capital Region. This individual will be responsible for working in connection with the AV Portfolio Lead and operation staff to provide engineering documentation, testing, commissioning systems, client training, and technical assistance for all projects. This person will also be providing leadership and technical support to projects as needed, and provide oversight of any AV technicians assigned to projects. Additional responsibilities include:
- Engineering & design support to deploy new technology within HQ and across field offices.
- Coordinate technical, architectural, and construction requirements with Project Managers, Project Engineers, and Onsite Management
- Prepare and stage systems for Quality Control testing as applicable
- Support system installation to successfully deliver projects on schedule and within budget
- Perform system configuration, commissioning, and test acceptance to verify full operation.
- Ability to operate and demonstrate system capabilities to end users for optimal performance.
- Support remote testing for local and regional offices
- Perform preventative maintenance to resolve problems or escalate to the appropriate OEM.
- Interact with client Customer Help Desk ticketing system to respond to end-user requests
- Responsible for escalating all next level break-fix issues to their manager for resolution
- Assist with creating AV design guides, catalogs, and brochures
- Assist with creating content for new AV products on the market
- Perform Quality Assurance testing and generate documentation on results.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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- 6+ years of AV Engineering experience
o Ability to stage, test, calibrate, and commission equipment and devices including display systems, DSPs, screens, cameras, switchers, scalers, processors, transmitters, recievers, interfaces, amplifiers, control pads, etc.
o Must know AV installation/operation/maintenance, UCC installation, Poly & Cisco endpoint systems, Network setup & configuration, system commissioning, system designing/drafting, estimating, project management, etc.
o Must have the ability to read and understand cable pulling schedules, floor plans, ceiling plans, riser diagrams, and line diagrams.
- Must be familiar with systems such as Crestron, Extron, AMX, Polycomm, Infocomm, etc.
- Working knowledge of AutoCAD
- Experience in quality control of audio-visual systems in conference rooms and other spaces
- Experience working in the Federal space

- CTS-I or CTS-D certification

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.