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Denials and Appeals Specialist

Post Date

Sep 30, 2025

Location

Annapolis,
Maryland

ZIP/Postal Code

21401
US
Dec 02, 2025 Insight Global

Job Type

Perm

Category

Financial Services

Req #

HSE-2d91b047-c8bd-4073-b86b-d92d12c9844c

Pay Rate

$42k - $56k (estimate)

Job Description

Insight Global is seeking a Patient Accounts Specialist to support a large healthcare system based out of Annapolis, MD. The Patient Accounts Specialist will perform the following duties:

1. Performs follow up on all third-party payer accounts receivable and appeals.
2. Setting up the work queues, working the denials, and work the reports within the focus accounts.
3. Ensures maximum cash flow and protects organization from losses by billing and collection along with the revenue cycle functions of claims submission.
4. Acts as a liaison with patients, other departments and fellow Patient Financial Services (PFS) teammates to obtain information related to claims processing and payment.
5. Interacts with industry-wide peers, state, federal and local regulatory agencies to ensure compliance with billing and reimbursement requirements and statutes.
6. Remains current on all regulatory and governmental agency requirements regarding billing & reimbursement for payer requirements and statutes.
7. Obtains all health insurance information and appropriate authorizations needed for services as appropriate.
8. Communicates with all departments as needed.
9. Facilitates resolution of third-party receivables by contacting external departments and payors, as appropriate.
10. Follows Standard work daily including third-party follow up and reporting activities.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

- High School Diploma
- At least 2 years of experience performing hospital accounts receivable
- At least 2 years of hospital billing experience
- Experience working in EPIC

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.