A client in New Orleans, has 2 openings for an on-site PC Technician, one opening is Junior, and the other is for a Senior level candidate. The professional IT technician with experience in an enterprise support role, help desk capacity and / or onsite repair and support position. Technician needs to display a working knowledge of the clients' existing support technologies and advanced hardware component maintenance, repair and replacement as required. The desired skill set should include advanced troubleshooting strategies, desire to learn and implement new technologies, competent and efficient communication with users (ability to use simple explanations), and an aptitude for flexibility and multi-tasking in a fast-paced environment. This position is 8-5, working 40 hours week, Monday-Friday with weekends off.
-Minimum 2-5 years of experience supporting a Microsoft centric PC environment
-Understanding of how to troubleshoot issues within Active Directory
-Working knowledge of Microsoft Teams
-Working knowledge of Citrix Remote Desktop and streaming applications
-Working knowledge of Windows 10 / 11
-Working knowledge of Microsoft O365
-Working knowledge of TeamViewer, VNC and other remote assistant services
-Must be able to document progress on projects and develop documentation to assist in training of other technicians and knowledge share.
-Demonstrated verbal and written communications skills, organizational skills, and the ability to learn new technologies.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.