Insight Global is currently seeking an Collections Associate for a Direct-Hire opportunity here in Louisville KY. The pay range for this position is between $20/hr - $24/hr. This company is a large, well-established environmental service company that focuses on reusable waste to energy. As a collections specialist you monitor accounts to identify overdue balances and prioritize collection efforts. You will reach out to clients with past due amounts via phone and email to inquire about payment status, maintain collections notes in accounting software like Great Plains, and investigate and resolve billing issues. Lastly, also request credits or ad hoc invoices when necessary and collaborate with sales, customer service, and accounting teams to address customer concerns and ensure accurate billing. This individual must have strong soft skills in order to succeed and collaborate cross-functionally.
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- Business-to-business collections experience (Medical + Call Center doesn't translate well)
- Ability to do the following:
Use MS Office Suite (Excel, Word, Outlook) effectively
Identify/monitor overdue balances
Reach out to clients with past due amounts via phone/email inquiring on payment status
Request credits/ad hoc invoices
Work with sales, customer service, and accounting to address customer concerns
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.