Job Description
We are currently seeking a SOC Analyst for an onsite opportunity in Louisville KY. This Analyst will be joining a team of 6 (3 Tier 1, 3 Tier 2) on a 12-week rotating schedule. The SOC team is required to provide 24/7 technical support for the organization. In this role you will work alongside your peers to resolve tickets ranging in complexity from password resets to threat remediation. This role will require a high attention to detail and ability to understand and apply practical security concepts. We are ideally seeking someone who has a passion of security and is looking to grow in this field. Pay will be dependent on experience between $18-21/hour.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
1+ years of IT support experience (NOC, SOC, Service Desk)
CompTIA certifications preferred (Security+ ,Network+, A+)
Familiarity with troubleshooting and escalating a wide variety of support tickets (password resets/ hardware/ software/ network/ security)
Experience Remediating Phishing emails, scams, etc.
Nice to Have Skills & Experience
IT Degree
Experience working with tools such as: Exchange, IPAM/DHCP, Nagios, SDP, and Slack
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.