Job Description
Insight Global is seeking a Logistics Account lead for a premier client to sit out at warehouse based in either the Seattle or Cincinnati areas. The Logistics Account Lead will act as a primary point of contact with a client at a particular site and work as an intermediary for communication between client and their operations team. They will be responsible for tracking and coordinating shipment issues to the client to ensure prompt resolution and or delivery and be responsible for purchase order accuracy, shipment tracking and fulfillment reliability. The Account Lead will provide data integrity and reporting updates to leadership as requested.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
-Acts as primary contact with client at that particular site and is available to the client for escalation when necessary
-Work as intermediary for communication between client and their operations teams and Crane Worldwide network
-Escalate all issues with a shipment immediately to the client to insure prompt resolution
-Manage all client requests and follow up to insure that the client needs are met
-Guides work: May organize, set priorities, schedule and review work, but has no responsibility to hire, terminate, review performance or make pay decisions
-Responsible for managing the client reports and assuring accuracy
-Plans layout of warehouse and other storage areas, considering turnover, size, weight, and related factors of items stored.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.