MA or LPN

Insight Global is seeking an experienced Medical Assistant or Licensed Practical Nurse (LPN) with a strong concierge care background to support a high-touch clinical environment. This role requires excellent patient etiquette, strong clinical skills, and experience working closely with patients in a concierge-style or premium care setting.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Triage incoming patient calls and in-office patient needs
• Provide concierge-level patient support with a strong focus on service and professionalism
• Review lab results and assist with follow-up coordination
• Schedule patient appointments and prioritize urgent or high-acuity patients
• Room patients and support daily clinical workflows
• Collect copayments
• Perform phlebotomy when needed
• Document patient interactions using ClinicalWorks (EHR)

NICE TO HAVE SKILLS AND EXPERIENCE
• Active Medical Assistant or LPN license
• 5–10 years of clinical experience (preferred)
• Concierge medicine or high-touch patient care experience
• Strong patient etiquette and communication skills
• Hands-on experience with:
○ Patient and call triage
○ Lab review
○ Patient scheduling and prioritization
○ Rooming patients
○ Phlebotomy

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.