Job Description
Insight Global is looking for a resource will be responsible for overseeing maintenance and repair schedules for laboratory instruments within the metrology department, ensuring smooth operations without performing in-depth troubleshooting. The primary technical focus will be on basic troubleshooting for HPLC systems, while also supporting other analytical instruments such as GC, Karl Fischer, and UV/Vis. A significant part of the role involves coordinating and escorting instrument manufacturers and service vendors across a large campus for high-level repairs and support, requiring a polished personality and strong interpersonal skills. The resource will lead a team of 10–15 individuals, managing schedules, supervising maintenance activities, and ensuring timely completion of tasks. Additionally, the resource will assist in qualifying and validating new instruments brought into the lab, applying basic mechanical common sense to routine checks and coordination. This position demands a balance of technical oversight, vendor management, and team leadership, with strong communication and organizational skills to thrive in a dynamic environment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Experience with HPLC (high performance liquid chromatology)
Leadership experience
Basic lab instrumentation troubleshooting experience
Experience maintaining instrumentation
Strong communication, attention to detail, organizational skills, and ability to work independently or in a team.
Bachelor’s +4 years of experience or Master’s +2 years of experience
Types of Degrees: Chemistry, Biochemistry, Physics, Biotechnology, or related
Self-motivated, adaptable, and capable of multitasking while maintaining accurate records and following procedures.
Nice to Have Skills & Experience
Experience with analytical instrumentation: GC, KF, UV-Vis
Familiarity with GMARS asset management system
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.