Job Description
Insight Global is seeking a Service Engineer – Lab Equipment for a leading research-focused client in the agricultural/scientific industry. This individual will be responsible for the hands-on maintenance, troubleshooting, calibration, and validation of a wide range of laboratory instruments, including HPLC, GC, and mass spectrometry systems. The ideal candidate brings a strong technical background in laboratory equipment service, with the ability to independently diagnose and resolve complex mechanical, electrical, and software issues. This role plays a critical part in ensuring equipment reliability, supporting research operations, maintaining compliance with GLP standards, and reducing downtime through proactive maintenance and efficient problem-solving.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
4–6 years of lab equipment maintenance/service experience
Hands-on experience maintaining, troubleshooting, calibrating, validating, and repairing lab equipment & analytical instruments such as: HPLC, GC, Agilent Mass Spectrometry (MS) or Shimadzu MS
4–6 years of experience in Chemistry, Biology, or Engineering
Strong understanding of mechanical, low-voltage electrical, and software troubleshooting
Experience documenting service activities and maintaining equipment records
Familiarity with GLP (Good Laboratory Practices) compliance
Strong communication, collaboration, and problem-solving skills
Nice to Have Skills & Experience
4–6 years of experience in Agriculture or related industry
Experience with non-analytical lab equipment (centrifuges, incubators, liquid handlers)
Experience using work order / asset management systems
Background supporting research labs or scientific environments
Exposure to lab automation systems
Experience working in regulated environments (agriculture, pharma, biotech)
Strong time management and prioritization skills
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.