QA Automation Engineer

About the Role
As a QA Automation Engineer, you’ll join a highly skilled Scrum team building clients' collaborative incident management platform. This is a hands-on automation role with a clear mandate: build the test automation framework from the ground up and implement comprehensive test coverage across our existing solution, addressing accumulated testing gaps. You’ll leverage agentic AI tools to accelerate automated test development. Our ideal candidate is a passionate advocate for quality who combines deep automation expertise with a pragmatic, delivery-focused mindset.

Responsibilities:
Test Automation & Coverage
• Design and build the end-to-end test automation framework in collaboration with senior engineers, establishing patterns and standards for the team.
• Use agentic AI tools to accelerate test generation, increase coverage breadth, and identify edge cases across the platform.
• Maintain automated test suites derived from product specifications and discussions with Product Owners, Business Analysts, and Software Engineers.
• Integrate automated tests into the GitLab CI/CD pipeline to enable reliable, on-demand releases.

Collaboration & Process
• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.
• Partner with engineers to shift testing left and embed quality throughout the development lifecycle.
• Actively participate in the Agile/Scrum process.

Security
• Comprehend and adhere to the OWASP Top 10 security best practices.
• Include security as a focus every time an application is created or modified.
• Involve the Information Security liaison in the early stages of any major development.
• Understand the ISO 27001 security requirements.
• Comply with customer policies.

Compensation:
$50/hr to $55/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Bachelor’s degree in Computer Science, Engineering, or equivalent work experience.
• 7+ years of experience in web test automation or a software engineer in test role.
• Proven track record of building test automation frameworks from scratch.
• Hands-on experience using agentic AI tools to generate and expand automated test coverage.
• Experience working in an Agile/Scrum development team.
• Proficiency in Playwright or similar automated test frameworks and tools
• Proficiency in web technologies including TypeScript, JavaScript, and REST APIs.
• Familiarity with GitLab or equivalent CI/CD pipelines and integrating automated tests into build workflows.
• Experience with Accessibility, Performance, and Penetration Testing is preferred.
• Strong analytical and methodical problem-solving skills.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.