Job Description
Support the Product Owner directly with Salesforce backlog management
Refine, document, and maintain user stories and acceptance criteria
Lead and participate in backlog refinement sessions
Ensure requirements are clearly documented for developers and testers
Perform proactive research and refinement ahead of stakeholder reviews
Coordinate requirements across multiple teams with varying delivery models
Support ongoing enhancements and change initiatives within Salesforce
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Local to Naperville, IL and able to be onsite 2–3 days per week
5+ years of Business Analyst experience (most recent experience most important)
Strong Salesforce experience, including Financial Services Cloud (FSC)
Wealth Management / Wealth Banking domain experience
Hands-on Agile experience
Strong user story writing skills
Clear, detailed acceptance criteria writing experience
Experience supporting large backlogs in an evolving Salesforce environment
Ability to work with global/offshore teams across time zones
Highly detail-oriented, proactive, and organized
Strong communication skills; able to remain neutral during heated discussions
Nice to Have Skills & Experience
Experience working with hybrid Agile / waterfall dependency teams
Exposure to Agile coaching or teams newly adopting Agile
Experience transitioning Salesforce Classic to FSC
Salesforce reporting and metrics experience
Background in large financial institutions
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.