Field Service Technician provides technical service and support for customers who own and operate Evergreen filling machines. The technician is trained and knowledgeable to install, inspect, troubleshoot and service this equipment. The technician also trains the customer's personnel on proper operating and maintenance techniques to ensure good packing outputs.
· Conducts/controls service activities as assigned to ensure timely customer support and safety are achieved while meeting the budgeted goals and objectives for productivity and utilization.
· Communicates well with central scheduling, management, other departments and customers.
· Functions as the equipment service technician within the departmental advising EPE service management and/or engineering of any problems or situations with models of current or modified design.
· Provides learning experience for both customer and EPE plant personnel on machine operation.
· Learns and grows skill sets and competencies to achieve both business and personal development objectives.
· Meets corporate business and team objectives for antitrust compliance, business information protection, EEO, safety, quality ethical behavior and learning.
· Performs the job safely within an environment which the technician does not control.
Maintains high performance of the paper packing equipment to defend against the competition
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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* High school diploma or equivalent.
* Strong mechanical skills and knowledge.
* Ability to read electrical schematics, use meter & troubleshoot electrical circuits.
* Good working knowledge of pneumatics (valves, air cylinders, etc.)
* Must be a good communicator (including written and verbal English)
* Self-driven to work alone and also in teams, when needed.
* Travel to customer site within assigned territory/region.
* Valid driver's license.
* Possess a passport for possible international travel or the ability to obtain one within the first year of hire.
* Strong MS Office Suite skills (word, excel, outlook and power point)
* Working knowledge to verify inputs & outputs of a PLC and other analog components from HMI (Note: not required to program PLC or trouble shoot PLC programs)
Experience in operating / maintaining packaging equipment or equivalent in dairy / juice industry.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.