Job Description
Insight Global is seeking a Field Service Technician for a leading healthcare technology client. This individual will provide hands-on technical support in a dynamic environment, working both at a walk-up service bar and directly on-site across office and factory floor settings. The ideal candidate is personable, efficient, and customer-focused, with strong foundational IT skills and the ability to troubleshoot a wide range of technical issues. This is a high-impact opportunity within a key account, offering long-term stability and the chance to build strong client relationships while supporting critical operations.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Strong understanding of Windows environments
- Solid hands-on IT troubleshooting experience
- Basic networking knowledge
- Customer-facing / end-user support experience
- Linux experience
- Strong interpersonal skills with a professional, personable approach
- Efficient and solution-oriented work style
Nice to Have Skills & Experience
- Experience supporting a service bar or IT desk
- Exposure to manufacturing or factory floor environments
- AV / meeting room troubleshooting experience
- Ability to multitask and manage tickets in a fast-paced environment
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.