This person will be working with about 40,000 endpoints (kiosks, phones, mobile devices etc) and working on maintenance and upkeep of MDM and working on level 2 tickets.
1.Intune Engineering and Administration
2.Engineering configurations and applications for over 5,800 managed corporate devices
3.Monitor Compliance, Updates, Applications, Policies
4.Software Research and Development
5.Liaisons to other departments for escalations and resolutions.
6.SOP\KB Creation
7.Application Support and Deployment
1.New Hardware Orders & Deployments
2.Hardware and Software for Back Office Fleet
3.Hardware Refresh
4.Mobile Device Support
5.Hardware Research and Deployment
6.Fleet Management
1.New Hire On-Boarding
2.Desktop Support
3.White Glove Support -- Schiller -- Dallas -- Las Vegas
4.Assist and Maintain Break/Fix, Replacement, Warranty Support
5.Enforcing system standards and compliance.
5+ years recent experience of Intune Mobile device management
JAMF experience (Could be Airwatch - MDM for Apple experience)
Hands-on experience with Microsoft OS -- Windows 7, 8, Windows 10 and 11. Including macOS and M1 chip OS versions.
Working knowledge of Office 2019 or strong O365 skills and experience
SCCM experience
Active Directory experience
Azure experience
Software packaging, Configure, build and deploy applications to the machines
Ability to manage multiple tasks
Understanding Intune within the business & Consult/recommend best practices for org with Intune
Experience configuring the packages
Experience with package development for software
Ability to build the update, test it on devices, go through change management ( be able to speak to what the change is on global devices)
Flexible, communication, team player & proactive
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.