UKG Support Specialist

Post Date

Sep 21, 2023

Location

Chicago,
Illinois

ZIP/Postal Code

60642
US
Jul 29, 2025 Insight Global

Job Type

Contract,Perm Possible

Category

Corporate Operations

Req #

ATL-652772

Pay Rate

$39 - $59 (hourly estimate)

Job Description

The UKG Support Specialist provides first level support to client employees for payroll, benefits, and system related inquiries including but not limited to direct deposits, missing pay, tax changes, wage garnishments, benefits, enrollments, system navigation, and password resets. In addition, the Coordinator provides excellent customer service to managers and associates and is well versed in payroll compliance and reporting.

Required Skills & Experience

MUST HAVE REQUIREMENTS:

* 1+ years of experience troubleshooting in UKG/Ultipro

Including but not limited to: direct deposits, missing pay, tax changes, wage garnishments, benefits, enrollments, system navigation, and password resets

* Excellent customer service skills

Nice to Have Skills & Experience

PLUSSES:

* Experience with UKG Dimensions

Experience with Salesforce and any other CRM systems

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.