Job Description
Insight Global is seeking a Senior Program Manager, Strategic Projects for a large enterprise services organization. This individual will lead a high-impact, highly visible initiative focused on building and launching a new maintenance service model by leveraging existing capabilities in a more scalable, mobile, and client-centric way.
This role blends program and product management, requiring someone who thrives in complexity, can align diverse stakeholder groups, and knows how to translate strategy into execution. The Senior Program Manager will work closely with executive leadership, operational teams, technology partners, and change management leaders to stand up this new service line, drive adoption, and refine the offering over time. The ideal candidate is a confident communicator, strong influencer, and steady leader who can bring structure, clarity, and momentum to a fast-moving, ambiguous environment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5–7+ years of Program and/or Project Management experience leading complex, cross-functional initiatives
Proven experience managing high-visibility programs with senior leader exposure
Strong program governance, documentation, and executive-level communication skills
Demonstrated ability to manage multiple workstreams, dependencies, and stakeholders
Experience launching or standing up new services, products, or operating models
Ability to motivate, engage, and align teams experiencing ambiguity or change
Experience preparing executive-ready decks, documentation, and updates
Comfort operating in 50/50 program and product management environments
Ability to think strategically and make practical recommendations on approach and execution
Availability to work EST business hours (PST/MST candidates acceptable if aligned to EST)
Nice to Have Skills & Experience
Experience in facilities management, maintenance, or service-based operations
Experience with ServiceNow implementations or work management systems
Exposure to enterprise-wide system launches
Background in change management, go-to-market planning, or enablement
Experience supporting matrixed, mobile, or geographically distributed teams
PMP or Master’s degree
Experience working within Global Operating Services (GOS) or similar org structures
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.