Payroll Processing & Oversight
Oversee full-cycle payroll processing for multiple countries in the Americas (U.S., Canada, and Costa Rica) in partnership with payroll outsourcing service provider to ensure timely and accurate payroll for all employees.
Ensure timely and accurate payroll execution, including earnings, deductions, benefits, and tax withholdings.
Partner with local HR teams to ensure compliance with country-specific payroll regulations and company policies.
Collaborate with HR, Finance, and other departments to ensure seamless payroll operations. Address and resolve payroll-related issues.
Review and approve payroll reports, reconciliations, and adjustments before submission.
Team Management & Leadership
Lead and mentor a team of payroll associates based in Costa Rica, ensuring high performance and professional development.
Provide regular feedback, coaching, and support to enhance payroll accuracy and efficiency.
Act as the key escalation point for payroll-related issues and inquiries.
Compliance & Reporting
Partner with local and global business partners and payroll outsourcing service providers on creating and executing monthly metrics tracking the health of payroll operations.
Ensure compliance with all local, state, and federal payroll regulations. Stay updated on changes in payroll laws and regulations.
Collaborate with Finance, HR, and Legal teams to address compliance and audit-related requirements.
Maintain accurate payroll records and provide necessary reports to internal stakeholders and external auditors.
Conduct regular audits to ensure payroll accuracy and compliance. Implement and maintain strong internal controls.
Prepare and analyze payroll reports. Provide insights and recommendations to senior management.
Process Improvement
Identify and implement process improvements to enhance payroll efficiency and accuracy. Drive automation and standardization of payroll processes.
Partner with ADP and internal teams to optimize payroll workflows, reporting, and system integration.
Drive standardization and best practices across all payroll operations.
Vendor Management
Manage relationships with payroll outsourcing service providers. Ensure service level agreements are met.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Bachelors degree in accounting, Finance, Business Administration, or related field.
7 plus years of experience in payroll management, with at least 3 years in a leadership role.
Experience managing payroll for multiple countries in the Americas
Strong knowledge of payroll laws and regulations in the Americas.
Prior experience managing a team, preferably in an offshore model.
Experience working in a shared services or global payroll environment preferred.
Experience working with ADP payroll platforms and HRIS systems (e.g., ADP, Workday).
Excellent leadership, communication, and analytical skills.
Strong analytical skills, attention to detail, and problem-solving ability.
Proficiency in Microsoft Excel.
Spanish language skills (preferred but not required).
Additional global payroll experience (EMEA or APAC).
System implementation project experience.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.