Global Payroll Strategy & Governance
Own and drive the end-to-end payroll process for all global payroll operations, ensuring standardization, efficiency, and compliance.
Develop and implement a global payroll strategy, ensuring alignment with business objectives, HR, and Finance goals.
Establish global payroll governance with clear policies, controls, and best practices across all regions.
Drive continuous process improvement, automation, and digitization to enhance accuracy and efficiency.
Ensure compliance with country-specific labor laws, tax regulations, and reporting requirements in partnership with HR and Legal teams.
Operational Excellence & Employee Experience
Ensure timely, accurate, and compliant payroll processing for all employees across multiple geographies.
Enhance the employee payroll experience, reducing payroll errors, and addressing payroll inquiries efficiently.
Develop a centralized issue resolution model to handle payroll escalations effectively.
Drive accountability for process outcomes, including efficiency, quality, compliance, and stakeholder satisfaction.
Develop and enforce globally standardized policies and procedures while accommodating necessary regional variations. Foster a culture of process discipline across all regions and teams.
Establish and enforce governance frameworks to ensure compliance with internal controls, regulatory requirements, and audit standards. Conduct periodic reviews and audits to mitigate risks and ensure process integrity.
Leadership & Change Management
Lead a high-performing global payroll team across multiple locations, driving a culture of accountability, efficiency, and innovation.
Provide strategic guidance and mentorship to regional payroll leaders and teams.
Drive change management initiatives to ensure smooth adoption of new payroll processes, policies, and technologies.
Payroll Vendor & Stakeholder Management
Manage the strategic relationship with outsourced Payroll service provider(s) ensuring contract compliance, SLA adherence, and service optimization.
Work closely with HR, Finance, Compensation & Benefits, Tax, Treasury and Legal teams to ensure seamless payroll operations.
Oversee third-party payroll audits, compliance checks, and risk mitigation efforts.
Act as the key liaison between payroll teams and business stakeholders to ensure alignment of process goals with business needs. Ensure timely resolution of escalated issues and provide strategic direction on process-related decisions.
Process Standardization & Automation
Identify and implement opportunities for process reengineering, automation, and efficiency enhancements to reduce processing times, operating costs, and accuracy rates. Benchmark performance against industry standards and drive initiatives for best-in-class results.
Lead the transformation of payroll processes, tools, and technologies, reducing manual interventions and increasing efficiency.
Drive global payroll automation by leveraging AI, robotics, and advanced payroll solutions.
Collaborate with IT, Finance, and HRIS teams to enhance payroll system capabilities, integrations, and data accuracy. Ensure technology solutions align with global process requirements and deliver measurable benefits.
Define, monitor, and report on key performance indicators (KPIs). Address underperformance through root cause analysis and corrective action plans.
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Bachelor degree in business or related field.
15 years of payroll experience with at least 5 years of experience in a leadership/management role.
Strong experience in a shared services organization.
Extensive experience with multi-country shared services payroll operations and governance in a large multinational organization.
Proven experience in leading payroll process standardization and global payroll system implementations.
Strong knowledge of global payroll tax, compliance, and labor laws across multiple jurisdictions.
Payroll certifications such as CPP (Certified Payroll Professional).
Experience with AI, RPA (Robotic Process Automation), or payroll analytics tools.
MBA preferred
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.