Job Description
A client in Chicago is looking for a Sr. Developer to join their team. They will be joining a team within digital technology that will be responsible for building chatbot and voicebot functionalities within their contact center application suite. They will collaborate with cross functional teams to define, design and ship new features. They will also help coordinate and work alongside an offshore development pod. They will help contribute to architectural decisions and technical documentation as well as work towards optimizing applications for performance, scalability and reliability.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
-10+ years of full-stack development experience
-Experience with Google Dialog flow or similar platform experience (Kore.ai, Amelia.ai, Netomi0, Conversational bot building, along with experience integrating those bots with APIs for automation
-Ability to develop and maintain Chatbot, chatbot implementations & integrations to .com/in-app/SMS using python.
-Hands on experience of Services integration knowledge for APIs
-Experience integrating APIs and third-party services, including aviation data feeds and NLP engines
-Participate in code reviews, testing, and experience with CI/CD pipeline management
-Experience working in an Agile environment
Nice to Have Skills & Experience
Airline Industry Experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.