Senior Server Administrator

Post Date

Jul 15, 2024

Location

Chicago,
Illinois

ZIP/Postal Code

60606
US
Nov 06, 2024 Insight Global

Job Type

Perm

Category

Help Desk

Req #

CHI-718868

Pay Rate

$102k - $115k (estimate)

Job Description

Insight Global is looking for a Senior Server Administrator to provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. This person would be assisting the Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking incidents in a consistent and timely manner to ensure that quality standards are met. This person will be a third shift individual, with hours from Tuesday-Saturday, 11:00pm to 7:30am.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

-Bachelor's degree
-Experience UNIX, Windows
-5+ years of experience supporting technical operations
-Understanding of MQ -- stop, recycle, start channels
-experience with UC4 scheduler or Control M
-networking troubleshooting skills

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.