Remote Quality Assurance Analyst - INTL Mexico - 0109ef1f

Post Date

Jun 16, 2025

Location

Chicago,
Illinois

ZIP/Postal Code

60654
US
Aug 20, 2025 Insight Global

Job Type

Contract

Category

Accounting

Req #

CHI-788934

Pay Rate

$20 - $25 (hourly estimate)

Job Description

These quality assurance analysts are testing emails. There is a lift and shift of 700 email templates to a new platform, and they need to ensure accuracy of data. They will also perform multi lingual testing to test in both English and Spanish. They will ensure that the data makes sense when switching platforms, checking to see if they are getting similar data populated into the new email platform. This will be 100% manual testing to check the look and feel of the emails, ensuring the language is correct.
As a QA Engineer specializing in email testing, you will be responsible for validating the functionality, design, and deliverability of emails created using the Braze tool. You will work closely with our development and marketing teams to ensure that our email campaigns meet the highest standards of quality.
Key Responsibilities:
Email Testing: Test and validate emails created in Braze using HTML, CSS, Handlebars, and Liquid.
Cross-Platform Compatibility: Ensure emails render correctly across various email clients and devices using tools like Email on Acid or Litmus.
Personalized Data Quality: Ensure the personalized content of the email appropriately matches the recipient's and that their consent and language preferences are honored.
Quality Assurance: Develop and execute test plans, test cases, and test scripts to identify defects and ensure the quality of email campaigns.
Collaboration: Work closely with developers, designers, and marketers to understand requirements and provide feedback on email design and functionality.
Documentation: Document test results, report defects, and track issues to resolution.
Automation: Implement automated testing solutions where applicable to streamline the QA process.
Best Practices: Follow industry best practices and trends in email marketing and testing.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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Required Skills & Experience

- 3+ years of Manual testing experience
- Test the lift and shift emails, making sure data is correct coming into them, multi lingual testing to test in English and Spanish
- Ensure data makes sense when switching platforms, are they getting similar data being populated into the email platform
- 100% manual testing, checking look and feel, ensuring languages are correct.
- Someone who has tested websites and mobile applications, email testing preferred.
- Jira for tracking
- Strong attention to detail
Technical Skills: Proficiency in HTML, CSS, Handlebars, and Liquid.
Testing Tools: Experience with Email on Acid or Litmus for email testing.
Attention to Detail: Strong analytical skills and attention to detail.
Problem-Solving: Ability to identify, troubleshoot, and resolve issues effectively.
Communication: Excellent verbal and written communication skills.
Team Player: Ability to work collaboratively in a team environment.
Experience: Previous experience in email testing or QA roles is preferred
Braze or Other Email Platform: Experience preferred but not required
Ability to Attend Standups at 10AM Central Time

Nice to Have Skills & Experience

- Email on Acid for testing tool preferred
- WCAG/accessibility

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.