Remote IT Communications Specialist

Post Date

May 06, 2024



ZIP/Postal Code

Sep 13, 2024 Insight Global

Job Type



Administrative Assistant

Req #


Pay Rate

$36 - $55 (hourly estimate)

Job Description

- They will primarily be helping with the Salesforce Consolidation program

You will share weekly program-wide updates via Saleforce B2C Hub -- email

Will also support their Growth with Purpose initiative providing program-wide updates regarding the below:

Product enhancements, innovation, enterprise programs, tech lifecycle, institution specific communication

Work with Change Manager to conduct hub membership mgmt and updates

IT-wide initiative communication

Sending Monthly IT Newsletters/Monthly Executive Reports

Working closely with the change management team

Email updates, weekly OMC status emails

Communicating with Sr Directors and Directors to collect content for Monthly newsletter

Joining IT Town Hall meetings and taking notes to follow up via email after

Monthly/Quarterly Reporting Communications support:

Establish an organized approach to routine

Create a cohesive communication strategy

Identify target audience for each communication

Implement content reuse across updates.

Develop a reporting architecture with a clear sequence of events and a timeline.

Ensure timely creation and utilization of content

Define three levels of updates: internal team, IT, and business-level outward updates.

Streamline operations for better flow of communication and reporting

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Required Skills & Experience

- Experience working within an IT organization

- Previous focus on crafting and collecting content for company-wide email communications

- Experience adding content into email templates that are visually appealing

- Ability to communicate with Sr Directors on project updates and to obtain Monthly newsletter topics

o Will be working directly with CIO on some projects

- Strong written and verbal communication

- Ability to create effective power points for some in-person communication meetings

- Ability to take emails and teams messages and write into meaningful communication to wide share

Nice to Have Skills & Experience

- Sway (Microsoft product)

- Hub

- Ad hoc reports

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.