Job Description
Insight Global's client is looking for a Kronos Technical SME what will configure and will act as the primary support contact for Kronos WFC. For the role, we need someone who has is a UKG (Kronos) Workforce Central Technical SME. We need someone who has experience with configuration. This person will need to help configure changes as they arise which could relate to configuration of holidays (including as part of year end activities), changes to pay codes, wage progression, adjustment rules, etc. Having existing experience with manufacturing industry would be beneficial, as would experience with US, Canada & UK work regulations. This person would also need to be able to work closely with our support partners to resolve issues, this could include prioritization, engaging with the business & IT teams, etc.
We are looking to backfill for steady state while the project is going on. Covering the day to day aspects.
They have to be able to build up relationships quickly, sharing that all inquiries go to them rather than the person who used to do this role (who is focused on the project). All of this work is related to our time keeping solution for manufacturing plants, really covering US, Canada and UK. Examples are:
Badging in and out in the plants.
Changes in the sick leave approach in Missouri for example.
Regulatory and changes.
Holidays changing, union, etc.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
-2-5+ years of experience supporting UKG/Kronos
-Kronos/UKG - Workforce Central experience -configuring within WFC specifically, making those technical changes
-Ability to work independently
-Work with 3rd party when there are issue with clocks, helping to get them in contact with the business when needed, some back and advise and see if they should reach out to UKG.
-Proven ability to build relationships
Nice to Have Skills & Experience
-Manufacturing for the sequences of things
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.