Insight Global is seeking a deskside support technician for one of our logistics clients in Chicago, IL. The Deskside Support Technician is responsible for total support and troubleshooting of the end-user environment and executing device lifecycle management activities including fulfillment, provisioning, deployment, support and asset disposition. Primary job responsibilities will be asset management and tier I/II issue resolution and support of all desktops, laptops, mobile devices, print services, and some AV equipment. This position interfaces directly with our co-worker, customers and requires excellent customer service skills as well as technical knowledge.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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High School Degree or equivalent and minimum 2 years of experience with asset management
1+ years of experience supporting desktop computers in a corporate environment.
Experience building, deploying, and troubleshooting desktop computers.
Experience troubleshooting Microsoft Windows OS, Active Directory (password resets)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.