Job Description
Execute development tasks and user stories within Salesforce CRM Analytics
Build, enhance, and troubleshoot CRMA dashboards, datasets, and queries
Analyze data issues and identify why processes, dashboards, or data flows are breaking
Investigate upstream/downstream data sources and field mappings
Partner with onshore architects (architecture led by Anith) to implement solutions
Provide hands-on development support with some analytical problem-solving
Work independently on “here’s the task, go execute” style assignments
Overlap with US team daily for collaboration and handoff
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5+ years of overall Salesforce development experience
2–3+ years of Salesforce CRM Analytics (CRMA / Tableau CRM / Einstein Analytics) experience
Strong hands-on development background (not purely functional)
Experience writing queries and performing data analysis within Salesforce
Proven ability to troubleshoot issues end-to-end (root cause analysis, not ticket handoffs)
Experience working in an offshore / follow-the-sun delivery model
Ability to execute independently on assigned user stories and tasks
Strong understanding of how data is sourced, transformed, and surfaced in CRMA
Nice to Have Skills & Experience
7+ years of total Salesforce ecosystem experience
Prior experience supporting enterprise-scale Salesforce implementations
Exposure to architectural discussions or solution design support
Experience working with US-based stakeholders and distributed teams
Real estate or enterprise analytics domain exposure
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.