Senior Facility Manager

The Senior Facility Manager provides strategic and operational leadership across data center facilities, ensuring reliable operations, customer satisfaction, and compliance across all critical infrastructure. Reporting to the Regional Operations Director, this role oversees daily facility operations, vendor performance, customer implementations, and incident management within the assigned region.
Key Responsibilities
• Lead day-to-day data center operations and critical infrastructure performance
• Manage the regional relationship with third party facility partners, ensuring adherence to company's standards and procedures
• Oversee preventative and corrective maintenance programs and vendor compliance
• Serve as escalation lead for operational incidents, including RCA development and corrective actions
• Manage asset lifecycle tracking, capacity reporting, and forecasting
• Partner with Implementation, Sales, and internal teams to deliver on-time customer build outs and expansions
• Act as the primary operational point of contact for customers; support audits, tours, and contract reviews
• Own regional reporting, compliance initiatives, business continuity planning, and audit support (SOX, certifications)
• Manage regional OPEX and develop CAPEX plans for equipment upgrades and replacements
• Support staffing, performance management, training, and development for on-site teams

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Bachelor’s Degree in Electrical Engineering, Mechanical Engineering, or related field (Equivalent experience may be considered in place of a degree)
• 7+ years of experience managing critical infrastructure
• 6+years of Data Center experience.
• 10+ years of supervisory or personnel management experience
• Strong background in electrical, mechanical, and other critical facility systems
• Strong communication and professionalism

• Experience managing 120MW data center

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.