A Client of Insight Global is looking for a Command Center Watch Officer. This person will be responsible for monitoring and reporting on incidents and events impacting the infrastructure and network. This includes responding appropriately to alerts and events and from triage through resolution, including escalations, where appropriate. Provide After Action Reports in accordance with Government procedures. Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.
Pay Rate: $22-$25/hr
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.