This position is for an engineer responsible leading delimited area or Site location services and operations of IT systems and solutions. This includes systems supporting Office automation, Commercial Applications, Enterprise Resource Planning, Line of Business and Product Development. The operations aspects of this position entail delivery of services and stable operations on the site and excellent service to business users
* 7+ years experience in Information Technology with specific knowledge in IT Daily Operations and Systems Management
* Very good written and spoken English
* Knowledge of project management principles and ITIL V4.0 framework driving a service management oriented approach to IT
* Personnel and administrative management skills
* Distinctive IT-related knowledge and understanding as well as analytical way of thinking
* Experience dealing with customers, suppliers, business partners and support groups
* Highly team-oriented and confident appearance
* Able to cope with pressure, good manners and a solution as well as customer oriented work style.
* Proven team builder. Must be adept in retaining and coaching IT members and help build a bench of IT talent for the region.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.