Job Description
Job Overview
This role supports the sustaining engineering team focused on legacy production equipment. It is a highly hands-on position with a strong emphasis on keeping machines running, troubleshooting issues impacting output, and supporting day-to-day manufacturing operations.
The role is ~75% reactive troubleshooting and ~25% process improvement. It is not project-heavy or design-focused — the priority is identifying problems quickly and working cross-functionally to resolve them.
Day-to-day responsibilities include:
• Troubleshooting mechanical, electrical, and PLC-related issues on semi-automated equipment
• Breakdown: ~50% mechanical, 25% electrical, 25% PLC (no programming required – troubleshooting only)
• Supporting 3–4 key automated machines, including:
– Embedding machines (injecting detergent into sponge material)
– Packaging/flow wrap systems (cutting, wrapping, labeling)
– Pouching/forming equipment
– Multivac thermal forming and similar systems
• Partnering with operators and technicians to understand daily output gaps
• Performing root cause analysis on downtime and performance issues
• Supporting process improvements and process change analysis (~monthly cadence)
• Assisting with validation activities (IQ/OQ/PQ) during new equipment installs (a few times per year)
• Ensuring compliance within a regulated (FDA/ISO) manufacturing environment
Compensation: $40/hr to $48/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 3–5+ years of experience in a manufacturing or engineering environment
– Open to ~2 years if candidate is very hands-on and a quick learner
• Strong mechanical troubleshooting experience (priority)
• Working knowledge of electrical systems and PLC troubleshooting
• Experience supporting production equipment uptime/reliability
• Ability to perform root cause analysis in a fast-paced production setting
• Experience working in a regulated environment (FDA, ISO, etc.)
• Exposure to validation activities (IQ/OQ/PQ) and documentation
• Strong communication skills and ability to work cross-functionally on the floor
Nice to Have Skills & Experience
• Medical device manufacturing experience
• Familiarity with CAPA, non-conformance investigations, and quality systems
• Experience driving process improvements (uptime, efficiency, error-proofing)
• Experience supporting automated packaging or forming equipment (Multivac a plus)
• Experience mentoring or supporting technicians/operators
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.